The Mediating Effect of Employee Commitment on the Relationship between Talent Management, Reward System, and Bank Performance

Anas Alhajjar1 , Kateryna Vorobyova2 , Ahmad Alzabadani Alrifai3 , Rezian-na Muhammad Kassim4
1 The International Academy of Strategic Research, Malaysia
2,3 Post-Graduate Center - LUCT
4 Universiti Teknologi Mara (UiTM), Selangor, Malaysia

 

ABSTRACT

The purpose of this paper was to investigate the mediation effect of employee commitment on the relationship between talent management, reward system, and bank performance. The study population constituted all employees working at 8 Private Banks in Syria (Bank of Jordan- Syria, Bank AUDI, Bank of Syria and Overseas, The International Bank for Trade & Finance, Byblos Bank, Ibdaa Bank, Banque Bemo Saudi Fransi and Arab Bank). Structural Equation Modeling (SEM) was employed to test the hypothesis. A total of 270 questionnaires were distributed, and 242 questionnaires were retrieved. The measurement model testing results revealed that the model was reliable and valid. Furthermore, the structural model testing results indicated that there were statistically positive relationships between talent management and bank performance, talent management and employee commitment, and employee commitment and bank performance. Through the mediating test, the results showed that commitment did not mediate the relationship between reward system and bank performance, while commitment had mediated the relationship between talent management and bank performance. The results of the study can help the human resource management department to develop appropriate practices to manage talented employees which enhances their performance effective and commitment. This study can also help management to understand the role of the rewards system in influencing employees' commitment and performance. The banking industry could develop effective strategies and practices to manage the talent in embracing the challenges of the Industrial revolution 4.0.

Keywords: Employee Commitment, Reward System, Bank Performance, Industrial Revolution 4.0

Moving towards Greener Hotel: The Roles of Manager’s Environmental Attitudes, Self-transcendence Value, and Perceived Benefits

Lok-Sin Kuar1 , Lee-Peng Ng2 , Sok-Yee Teoh3 ,Yuen-Onn Choong4 , Chee-Wee Tee5 , I-Chi Chen6
1, 3
Department of Economics, Universiti Tunku Abdul Rahman (This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it.)
2,4,5 Department of Business, Universiti Tunku Abdul Rahman (This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it.)
6 Department of Marketing, Universiti Tunku Abdul Rahman (This email address is being protected from spambots. You need JavaScript enabled to view it.)

 

ABSTRACT

Growing concern towards the environmental impacts of hotels’ operation has led to the rising call for the adoption of green practices in the sector. Generally, the adoption of green practices is viewed as essential for the performance and competitive edge of the hotel sector. The motivation towards green practices is partly driven by the potential benefits that can be gained by the hotel through the improved market and financial performance. Besides, personal value (specifically selftranscendence value) and environmental attitudes were found to be crucial in determining an individual’s pro-environmental behaviour. Nevertheless, the evaluations of the functions of these variables in predicting the adoption of green practices by the management of the hotel remain scant. Hence, the purpose of this paper is to propose a research framework to evaluate the roles of environmental attitudes, self-transcendence value, and perceived benefits of the owners or managers on the adoption of green practices in the hotel. This proposed study will employ a quantitative research approach. The cross-sectional data will be collected via self-administered questionnaires, and the target respondents are the owners or top managers of the first-star to five-star hotels located at different states in Peninsular Malaysia. This paper concludes with the emphasis on the needs for hoteliers to embrace sustainability initiatives. Green practices are the right things to do and can be served as a powerful marketing mechanism that can improve hotels’ performance.

Keywords: Green practices; Environmental Attitudes; Value; Perceived Benefits; Hote

Commercial Bank Performance in the Digital Era: Evidence from Malaysia

Dharvintharan Konasilan1 and Logasvathi Murugiah2
1Msc. Banking, OYAGSB, Universiti Utara Malaysia (This email address is being protected from spambots. You need JavaScript enabled to view it.)
2School of Economics, Finance and Banking, Universiti Utara Malaysia (This email address is being protected from spambots. You need JavaScript enabled to view it.)

 

ABSTRACT

The bank, which is a financial institution, plays an important role in Malaysia. In order to ensure connectivity, the banking sector explores technology as market demand increases. In early 2000, banks started to develop new banking instruments using new innovative technology innovation and connectivity. Technology in the banking sector offers cost saving opportunities, expand productivity and reduces operational risk compared to traditional banking. Nevertheless, this result does not reflect the situation in some less developed countries because merge infrastructure investment and customers' preference towards the traditional banking method in their country. Hence, this study aims to investigate the bank's internal, macroeconomic and technology factors and their relationship with Malaysian commercial banking performance. Secondary data were collected from eight local commercial banks that acted as samples of this study and the data is collected over a period of 12 years (2005 to 2017 with 84 observations). Data went through the descriptive analysis, correlation analysis, assumption testing and Ordinary Least Square (OLS) regression analysis using the SPSS software in order to achieve the research objectives. Findings show that bank internal factors consisting of bank size, credit risk, and capital adequacy play a significant role in a bank's performance. It also indicated that there is a significant relationship between technology and bank performance. This shows that banks are certainly affected by technology innovation, which indicates that banks have to make clear strategic plans to observe sustainability in this sector and improve their performance.

Keywords: ROE; Commercial banks; Technology; Regression and Malaysia.